Hotel Policy

1. Guarantee Policy

The full amount of the reservation will be charged at the time of booking. This payment is fully refundable up to the stated cancellation policy.

2. Cancellation Policy

Full payment is required to guarantee this reservation. Cancellation cutoff is 14 days prior to your arrival date. No show or cancellation of reservation after cutoff will result in forfeiture of full payment. If reservation is booked within the stated cancellation policy, the reservation is non-refundable. Cancellation cutoffs may vary by season, how a reservation is booked, and if reservation is booked with promotional/discounted rates.

3. Pet Policy

The Rustic Inn Creekside Resort and Spa does not allow pets.

Privacy Policy

1. Introduction

The Rustic Inn Creekside Resort & Spa at Jackson Hole is committed to protecting your privacy. Your personal information is important to us. This policy explains how rusticinnatjh.com collects and maintains personal information.

2. Cookies

This website uses cookies. Cookies are widely used to enable website functions and to receive and store information. The information obtained by using these technologies includes the pages you visit on our site, which web address you came from, and the type of browser you are using. This information helps us customize your website experience. Your browser tools may allow you to accept all cookies, to notify you when a cookie is issued, or to block all cookies. If you set your computer to block all cookies, certain personalized services on this website cannot be provided to you.

3. Collecting personal information

The following data may be collected from your visit to this website:
(a) Computer information regarding the website visit, including pages visited, time spent, your IP address, and the path you took to this website.
(b) Any personal information provided when registering including name, email address, physical/mailing address, phone number, user name, and other details you provide.
(c) Records of correspondence if you contact us or submit a request.

4. Using your personal information

Information submitted through this website may be used to:
(a) Personalize this website for you;
(b) Improve this website and customer service;
(c) Supply items and services that you have requested;
(d) Send email notifications, marketing, and/or non-marketing commercial communications;
(e) Provide information to third parties with your consent You may opt out of receiving email communications from us by selecting the opt-out link at the bottom of each email communication. We may disclose personal information if required to so by law, to enforce website policies, or if we believe that releasing information is necessary to protect and defend the rights, property or personal safety of ourselves or others.

5. Security of your personal information

We maintain administrative, technical and physical safeguards to protect your personal information in compliance with industry standards and legal requirements. We will use our safeguards to protect your information and try to prevent unauthorized access to our systems. We cannot guarantee the security of your data transmitted through our website as the transmission of information via the internet is not completely secure. Use of this and any other website is at your own risk.

6. Amendments

This policy will be updated as needed.

7. Third-party websites

This website includes hyperlinks to third party websites. We have no control over, and are not responsible for, the privacy policies and practices of third parties.

8. Contact Information

This website is owned and maintained by Rustic Inn Creekside Resort & Spa and Charlestowne Hotels.
475 North Cache, Jackson, WY 83001
(307) 733-2357
[email protected]